You acknowledge that these terms of returns and exchange are limited to direct sale by us to you and that these terms of returns and exchange are not available in case of a sale by third party and invoice which shall be governed by the terms of such sale. We may accept returns for account credit only. For this purpose, we must receive the request within 2 days from the date of delivery. Items must be unused and undamaged by you.
Cancellation Policy
Orders once placed with urbanprofarming cannot be cancelled, under any circumstances whatsoever. If a customer has placed an order with urbanprofarming via its website or mobile app or phone call, then we shall assume that he/she has read all the Terms and Conditions, Refund and Cancellation Policy, and Privacy Policy mentioned on the website and has placed his/her order thereafter, having had understood and accepted all the conditions as listed on the website and/or mobile app.
Refund Policy
We hope you will be pleased with your service purchase. Should you wish to return anything bought from us, we will be happy to refund or exchange a service provided it is in a fully resalable condition. Refund should be made within a resalable time (7-8 working days). If we find that the service has not been fulfilled us in fully resalable note, we reserve the right to refuse a refund on the item If you are returning an service amount because of an error on our part or because it is unused, we will refund the service charges incurred.